Replacement Requests

We do our best to catch every flaw in every needle but wood is a natural product and we are only human so we back up all our products with a no questions asked “my dog ate it” guarantee. If your needle breaks within 5 years of purchase we will replace it at no charge. Simply fill out the replacement request form below and accept our apologies for the interruption in your knitting.
You do not need to return broken needles to us to us. We do not need to see pictures of the break, but do like to get the occasional picture of the cat or dog who was the culprit. We would also love to see what you are making with our needles. Please send pictures to: or post on our Facebook page.
Replacements are sent out in batches about every two weeks via US postal service.
And most of all, THANK YOU for being loyal BRITTANY customers!


Fields with an * are required to process this form.
Item 1:

Qty (number of needles you need replaced) *:
Item 2:

Qty (number of needles you need replaced) *:
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Reason for replacement*
Street or PO Box:
Apt or Suite Number:
State / Province*:

Postal Code*:
International Address: For countries other than the US and Canada, please enter your full address here:
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After clicking the Submit button you will see a new window appear. When you see this window, your request has been received.